Straight to the questions

Run sheet › Booking a collection

Booking a collection

The traffic office works down the same twelve questions every time. Answer them in one message and the booking goes straight onto a sheet line. Answer half of them and the desk writes back before anything moves.

Asked in this order

Send the answers as a list. The desk copies them onto the sheet line in the same order, so a list beats a paragraph every time.

  1. Collection postcode

    Full postcode, plus the unit or gate number. A postcode alone puts the driver at the wrong end of an estate.

  2. Delivery postcode

    Full postcode again. This decides the run, so the desk asks for it before anything else about the goods.

  3. Ready time at the collection

    The hour the goods are strapped, labelled and standing where a forklift or tail-lift can reach them.

  4. Latest the collection can be worked

    Gate closing time, or the hour the last man leaves the yard. The desk plans the round against this figure.

  5. Pallet count by type

    Full, half and quarter pallets counted separately, plus any cages. Count them on the trailer plan first if you are unsure.

  6. Weight, total and heaviest item

    The total sets the vehicle. The heaviest single item sets whether a pump truck or a forklift meets it.

  7. Height over two metres

    Give the tallest item in centimetres. Height decides whether the space above it can be sold to another consignor.

  8. Stackable or floor only

    One word does it. Floor-only items hold a full space to the roof and the loader keeps the tier clear.

  9. Handling at each end

    Forklift, tail-lift or kerbside, named separately for collection and delivery. The driver loads to whichever is tighter.

  10. Delivery window or booked slot

    Send the slot window and the gate reference where the site holds one. Without a slot the drop takes its natural place on the run.

  11. Site contact at each end

    A name and a number the driver rings on approach. This is the single answer that saves the most time on the day.

  12. Your reference

    Order number, job number or whatever you file it under. It goes on the consignment note beside ours.

What comes back

The desk replies on the same working day where the booking lands inside desk hours. Six things come back, and they are the six the sheet line is built from.

Consignment reference
JZT/NPT/ and the number. Quote it on every message afterwards and the desk finds the job in one search.
Collection date and window
The day and the hours the vehicle is planned to reach you, taken from the round as it stands that morning.
Run and pull-out
West at 19:10, east at 04:30, or the valleys round at 08:00. Named so you can read the cut-off against it.
Yard cut-off
The hour the freight must be standing at the yard to make that deck. 16:00, 17:30 or 22:00 depending on the run.
Vehicle and handling
Which vehicle is planned, and whether it carries a tail-lift for your end of the job.
Anything held over
Where the desk cannot make tonight’s deck it says so, names the reason and gives the next pull-out in that direction.

On the day

The driver rings the site contact on approach. Have the goods strapped, labelled on every face and standing clear of the loading point. A consignment note is raised at the tail for anything collected on site, and the collecting name goes on it in full.

Counts are checked at the tail before the vehicle moves. Where the count differs from the booking the driver rings the desk and the desk rings you, so the sheet line and the note say the same thing from the start. Where the condition of a pallet is arguable the driver photographs it at the point of handover.

At delivery the consignee signs for the count received. The signed copy travels back to the yard with the vehicle and is scanned against the sheet line that night or the following morning. Ask for a proof of delivery by the consignment reference and the desk sends it.

Changes reach the desk by e-mail while there is still time in the day. A collection can move to another line on the round up to the hour the vehicle leaves the yard. After that the change waits for the next working day.

The paper a job carries

Layout of the consignment note A note with a header band, boxes for consignor and consignee, a count and weight line, a handling line, and a signature strip at the foot. CONSIGNMENT NOTE Consignor Consignee Count, type, weight Handling agreed at booking Reference JZT/NPT/ Received by Time
The note the driver hands over. Three copies: consignor, consignee, yard.
Consignment note
Raised at booking, or at the tail for collections made on site. It travels with the goods and holds the count the driver checked.
Run sheet line
The desk copy. It carries the planned times, the vehicle and the note reference, and it stays at the office.
Proof of delivery
The signed copy of the note, scanned against the sheet line. Available by reference once the vehicle is back and reconciled.
Invoice
Raised against the same reference, so a query on the paperwork and a query on the invoice open the same job.

Book to haulage@jztransit.live · desk 06:00 to 18:00, Monday to Friday